North Eastman Health AssociationNEHA ServicesSERVICES DEFINED The North Eastman Health Association Inc. is responsible for the provision of health services and programs to meet the needs of the people of the North Eastman Region. NEHA is committed to building partnerships and empowering individuals and communities to become active participants in the process. Health programs and services are developed to respond to the changing needs of the residents through monitoring of health status and use of a consultative process with communities in the region. NEHA collaborates with other service sectors to address needs related to the broader determinants of health: income and social status, personal health practices and coping, biology and genetics, employment, gender, physical and social environments, social support, healthy child development, education, culture and working conditions. Access to appropriate health service by all residents of the region is essential to the delivery of an integrated health care system. NEHA liaises with services in Winnipeg and Selkirk to ensure access to services not available in the region. The ongoing Community Health Assessment provides a critical element of consumer participation, which guides the evidence-based decision making and evaluation process. Assessment of health status includes rates of morbidity and mortality, incidence and prevalence of communicable diseases, immunization rates, incidence of chronic diseases including cancer and diabetes, mental health indicators, physical functioning, and rates of teenage pregnancy, smoking, obesity, levels of physical activity, alcohol use, education, and unemployment. Health needs assessment also includes continuous dialogue with communities through formal and informal community consultations, as well as focused needs assessments at the community, district, and regional levels. Programs and services provided by NEHA, described in more detail include:
Aboriginal Workforce StrategyAboriginal Workforce StrategyAcute Care ServicesThe Acute Care Program includes all hospital based patient care. The facilities providing acute care within North Eastman are: Pinawa Hospital: 17 beds, and 24 hour/day Emergency Room Services. 24 hour Diagnostic Services (lab & x-ray). Beausejour District Hospital: 30 beds, 2-bed observation unit, 24 hour/day Emergency Room Services, Surgical Program currently operating one day/week with itinerant surgeon and anaesthetist. 24 hour Diagnostic Services (lab & x-ray). No obstetrical program. Rehabilitation Services available Pine Falls Health Complex: 23 beds, 24 hour/day Emergency Room Services, 24 hour Diagnostic Services (lab & x-ray) No active surgical program. Limited rehabilitation services.
Physician Services Diabetes Education ResourceNEHA Diabetes Education ResourceDiagnostic ServicesDiagnostic services are offered to the residents to assist in the diagnosis, treatment and prevention of diseases. Qualified Medical Technologists and support staff provides the services in consultation with Physicians. 1. Diagnostic Services Available
Emergency Medical Services
Community First Response
Northern Patient Transportation Program
HandiVan Transportation Services
Home CareHome Care is a community based program which provides essential in-home support to individuals, regardless of age, who require health services or assistance with activities of daily living. Home Care augments the resources of family and community, using a model which emphasizes promotion of care in the home, facilitation of hospital discharges, and provision of alternatives to entry to the Long Term Care system for as long as is SAFELY possible. Referrals are accepted from Physician, Hospital, Self, Family/Friend, or Other Programs/Agencies. A professional assessment (Case Coordinator) of the individual’s needs, existing supports and community resources will determine eligibility for the Manitoba Home Care program. Services you may receive:
The Home Care Program supports and coordinates other program areas:
Adult Day ProgramsThe Adult Day Program provides fun, laughter, therapeutic recreation, socialization and nutrition delivered in a supportive environment for the older adult. Participants attend the program for the day and then return to their community-based home. Adult Day Programs are offered in the communities of Beausejour, Lac du Bonnet, Oakbank, Pine Falls and Whitemouth. Locations of Adult Day Programs:
SeniorsSupport Services to Seniors Support Services to Seniors is a program aimed at mobilizing communities to support the senior population in their own effort to maintain independent living status with dignity and respect. Services are supplementary to that provided by self, informal and formal caregivers. Support Services can be in the form of a Community Resource Council or a Congregate Meal Program. Services are provided on a voluntary basis and/or fee for service. A community based non profit Volunteer Board of Directors receives a grant from NEHA and partners with other community organizations. The Board of Directors identifies and develops services that contribute to the "health and well-being of seniors" in the community. Services to Seniors Community Resource Coordinators and Congregate Meal Program Coordinators are hired by the Community to provide services. Community Resource Council - deliver a wide variety of services including but not limited to: personal supports, outreach, seniors information, transportation, support groups, home maintenance, advocacy, volunteer opportunities, health and wellness events and referrals. Currently located at:
Congregate Meal Programs - are delivered in a setting that promotes social interaction, and nutritious home cooked meals in a supportive environment. Take out meals may also be available. Meal Programs are currently available in:
Supportive Housing - Supportive Housing provides on site support services, meals and essential homemaking in permanent, grouped community residential settings, for frail and/or cognitively impaired elderly persons; when their service requirements justify the need for the availability of 24 hour on site support. Supportive Housing = service package + support + housing There is currently one supportive housing program in the North Eastman Region located at Stony Plains Terrace in Beausejour. It is a single point of entry, with entry and exit criteria and a tenancy agreement. The client contributes to the suite rental and service components. The Manager of Senior Support Programs – NEHA staff, acts as consultant and liaison between NEHA and the Volunteer Community Board of Directors. Long Term CareThe Long Term Care program includes services provided in the 5 Personal Care Homes throughout North Eastman;
The Personal Care Home staff are extraordinary and exceptional and committed to continually live its mission "to create environments that not only enable residents to live full and abundant lives, but to do so in an environment that supports independence and emphasizes dignity and personal choice." The Personal Care Homes are located in home like community neighborhoods with privacy and natural security, providing personal care services to individuals who can no longer manage independently at home with family support and or community services. The Personal Care home staff are integral to the quality care or residents and work closely with residents and their families to meet their needs. All staff have professional knowledge and experience in clinical practice, education and health management. Staff can include nurses, physicians, health care aides, occupational therapists, recreation workers, social workers, dietitians, pharmacists, support staff, business office staff, volunteers and spiritual care workers. Resident rooms are private with individual bathrooms. Residents and families are encouraged to personalize their rooms with furnishings or treasures from home. Available in each room is a bed with a pressure relief mattress, a dresser and a wardrobe with a lockable area. A selection of Memory boxes, shelving or cork boards are available to help display personal items of interest. The features of the indoor residential designs and the outdoor spaces have been developed to enhance the residents world and quality of life. We invite you to come visit us, please contact the site Care Team Manager to arrange a tour. Mental HealthThe Community Mental Health Program is a community-based mental health service designed to:
Assessment A team member is assigned to each case and will do a comprehensive client assessment. Based on this assessment, the most appropriate form of service is discussed with the client. Counseling/Treatment A variety of individual and family counseling services are available. They include problem-solving therapy, assertiveness training, behaviour modification, and relaxation training, etc. depending on the individual needs of the client. Supportive counseling may also be provided on a long-term basis to ensure a client's continued stability and progress in the community. Consultation Consultation to the community professionals, schools and agencies is also available upon request. Emergency Assistance Crisis services are available to deal with emergency situations when they arise. Eastman Mental Self-Help Service This is a shared initiative of: Their mandate "is to provide education, support and information to the Eastman community, mental health consumers, and their loved ones. Their services include: INTERLAKE/NORTH EASTMAN SERVICES Crisis Stabilization Unit: The Selkirk CSU is an 8-bed residential unit for adults or older adolescents in a psychiatric crisis. The program aims to provide short-term (up to 14 days) intensive care and treatment to voluntary clients who require specialized in the community but who do not require hospitalization. Mobile Crisis Unit: The Mobile Crisis Unit consists of a multi-disciplinary team offering crisis intervention services of a voluntary nature to people 15 years of age or older who are "experiencing an apparent mental health crisis" MENTAL HEALTH RESOURCES Mental Health Brochure North Eastman Crisis & Counseling Services Directory - Nov. 2009 Suicide Prevention MENTAL HEALTH LINKS Manitoba Health - Mental Health and Addictions Canadian Collaborative Mental Health Initiative Manitoba Farm & Rural Stress Line Youth and Mental Illness Mental Health Education Resource Centre Mental Health Promotion Here to Help Suicide and Mental Health Association International Mental Health Week Depression Resources Crystal Meth Palliative CarePalliative Care is the provision of skilled, compassionate interdisciplinary professional and volunteer care for people whose disease does not respond to curative treatment. Palliative Care is presently provided throughout the region in hospitals, Personal Care Homes and in the home, by a variety of caregivers including physicians, nurses, pharmacists, home care workers, pastoral care, families and friends. The goal is the best possible quality of life for clients and their families. Components of this program include: Primary Health Care Primary Health Care is the first point of contact that people have with the health care system. Primary health care recognizes that many kinds of health care providers can help us achieve good health. Primary health extends beyond the health sector and encompasses the broad determinants of health. The principles of primary health care include community participation, intersectoral collaboration, and continuity of care, accessibility and appropriateness of service, efficiency, affordability and sustainability with a focus that includes the entire population.
Chronic Disease Prevention and Management Team The purpose of the chronic disease prevention and management team is to enhance the health and social well-being of North Eastman residents. This team helps individuals, families and communities, by providing health and wellness education. This team helps to prevent chronic diseases such as diabetes and heart disease, helps recognize early symptoms of chronic disease, and helps improve the quality of life of persons living with chronic disease. Components of the program include:
Nurse Practitioners Nurse Practitioners are Registered Nurses who have completed advanced education, typically at the Master’s Level and have passed a National Exam. NPs diagnose and treat common illnesses, perform invasive procedures, suture a minor cut, order and receive diagnostic tests, prescribe medications and refer patients to other health care professionals such as physicians, nutritionists, therapists. They also use their nursing knowledge to focus on health promotion, disease prevention and involvement of the patient and family in their care. Clinical/Community Dietitian Services Clinical/community dietitians provide services to clients in hospitals, personal care homes, and in the community. Primary responsibilities include assessment, planning and implementation of nutritional care for clients, education and support for both individuals and groups, and for promoting healthy lifestyles through liaison with other health care professionals and the community. Primary Health Care Nurses Primary health care nurses provide individual and community education about healthy lifestyle management including but not limited to smoking cessation, medication management, physical activity and general health and wellness. Primary health care nurses assist clients with chronic illnesses to improve/maintain an optimal quality of life through prevention of, postponement or reduction of disabilities from chronic illness. Wellness Facilitators Wellness Facilitators lead initiatives and activities that range from injury prevention to increasing opportunities for individuals to make healthy choices. Wellness Facilitators link with internal and intersectoral partners to raise the importance of wellness and in turn, bring the identified community needs to the primary health care table. Health promotion/education actions deal with factors in social, economic, physical and other environments that affect the health of North Eastman residents. This is accomplished through actively involving communities to participate in the betterment of health status for all residents. Activities are directed at the local level based on need, resources and current community climate. Primary Care Reception Staff Primary care reception staff is often the first point of contact into the primary health care centre. Reception staff is knowledgeable of the available services within the primary health care centres and provide direction and information to community members seeking services. Web Resources / Links Information is now available on-line to all NEHA residents - particularly clients of the Diabetes Education Resource and their families at NEHA Diabetes Education Resource Public HealthMission Statement Public Health exists to enhance the health and social well being of North Eastman residents by enabling individuals, families and communities to promote health, prevent illness, postpone disability and cope positively with existing disabilities. Programs that fall within Public Health include: Public Health Nursing Services: All programs related to Family Health—prenatal, postnatal, child health, adolescent health and adult health are available across the region. The components of all programs include assessment, education, counselling, support and referral. Public Health Nurses work with individuals, families, groups and communities in a variety of settings: homes, schools, workplace, or the community at large. The goal of each of the programs is to promote optimal well being to attain a high level of health and wellness. While the services are available across the region, they may vary from district to district. 1. Family Health Programs Prenatal Health Services-promotes optimal pregnancy outcomes for all women and their families. Components include education, support, counselling and referral. Work is done individually, in homes, in groups, at school and in the community. Postnatal Health Services-promotes optimal functioning for the families in the postpartum (up to six weeks after birth}. Involves assessment of the physical and psychological needs of the mother, baby and family. Support, education, counselling and referral are all components of this program specifically related to: nutrition, breast-feeding, parenting, immunization, communicable disease, safety and healthy behaviors in general. Child Health Services-services available to children and their caregivers between the ages of six weeks and twelve years. Components of this service involve assessment, identify variations, advocate, support, and refer. Case management occurs in home, school, or community. Public Health Nurses are available to individuals, groups, other professionals and the community as a resource and educator in all areas pertaining to child health. Adolescent Health Services-program includes the identification of the needs of adolescents and the services necessary to meet those needs. Adult Health Services-promote healthy lifestyle choices and well being for all adults 18 years and older. Programs include the identification of health needs and issues and services are targeted at addressing those needs. ADDITIONAL PROGRAMS BabyFirst-is a community based, early childhood program designed to support families. The program emphasizes positive parenting, enhanced parent-child interaction, improved child health and development with optimal use of community resources. It is a partnership with Family Services. Mom and Infant Nutrition Services- Babies are weighed and measured. Health assessments are done and questions are answered. Preschool Speech and Language-referred to as 1st P. L.A.C.E. Program. The program provides speech and language services to pre-school children from birth to five years in North Eastman communities. While the target population is pre-school, the service is available to older children who may no longer be in school and therefore do not receive this service from the school resources. 2. Health Promotion Health Promotion is the process of enabling individuals and communities to increase, take control over, and improve their health. It focuses on achieving quality in health by providing equal opportunities and resources to enable people to achieve their optimum health potential. Health promotion includes the concept of health enhancing-public policy, creating supportive environments and strengthening community action. 3. Communicable Disease Communicable Disease Control is a core Public Health Function and is mandated by the Manitoba Public Health Act. The Public Health Act provides the statutory basis for a set of highly organized programs, which are applied to control communicable diseases. Communicable Disease Control is administered by the Medical Officer of Health through authority delegated to Public Health Nurses and Public Health Inspectors. Spiritual CareSpiritual Care is offered in each Long Term Care and Acute Care facility throughout the Region. There is a Regional Spiritual Care Advisory Committee which is comprised of program staff and clergy from throughout the region who meet on a quarterly basis focusing on the priorities such as: supporting NEHA on spiritual care and ethical issues, assessing spiritual needs along the health care continuum and advocating for the essential status of spiritual care in health care, and education possibilities in a multifaith approach. NEHA Contact: Ms. Lorraine Dent, (204) 268-7400 ldent@neha.mb.ca. Telehealth Services Manitoba Telehealth is a network for Manitoba residents and surrounding areas to receive comprehensive, health care services that overcome barriers of distance and time. For example people will be able to connect with their specialist in Winnipeg by videoconferencing, they will be able to see, hear and talk to each other in the offices at Pine Falls Health Complex. It can also be used for educational sessions for health staff, family visitations, as well as for administrative meetings.Manitoba Telehealth Teen Links - under constructionTeen LinksTravel Health ProgramWe travel abroad to study, to work and to volunteer, to relax, to pray, to adopt children, to visit family and friends and to explore. It is important that all travelers be informed with knowledge of the health risks to which they may be exposed. A well-informed traveler is more likely to be a healthy traveler.Travel Health is a non-insured benefit. Check with your insurance provider to see if your policy covers a portion of the cost. The Travel Health Program is a Fee for Service program. Travel Health Clinic Pre travel advice is more than just needles and pills. It is an assessment of risks to which the traveler will be exposed. In assessing risk we consider the following: TRAVEL HEALTH CLINICS Workplace Safety and Health Manitoba’s New Occupational Safety and Health Regulation -Highlights - by Darlene Muise Modernized workplace safety and health regulation, recently announced by the provincial government, will take effect on February 1, 2007. The new regulations are the product of an extensive four-year consultation and review process with stakeholders (employer, employee, and technical representatives, industry-wide). Government is confident that the open dialogue maintained throughout the review and drafting stages has served to develop a comprehensive, balanced and effective regulation package. “The purpose of safety and health legislation is to provide a reasonable, practical and effective framework for preventing work-related injury, illness and death,” says Minister of Labour and Immigration, Nancy Allan. “By carefully considering the advice of Manitoba workers, employers and technical experts in updating the regulatory requirements, we are better equipped to meet the needs of today’s workplaces.” This initiative completes the process to modernize Manitoba’s legislative framework for occupational safety and health, which was initiated in 2002 with significant changes to The Workplace Safety and Health Act. Workplace Safety & Health Regulation 217-2006 effective Feb. 2007 Summary Sheets for the above New Regulation |